Our Pledge to You

Trusted Choice® agencies are dedicated to you and are committed to treating you as a person, not a policy. To that end, they’ve all vowed to abide by the Pledge of Performance.

• Work with you to identify the insurance and financial services that are right for you, your family or your business and use our access to multiple companies to deliver those products.
• Guide you through the claims process for a prompt and fair resolution of your claim.
• Help you solve problems related to your coverage or account.
• Explain the coverages and options available to you through our agency, at your request.
• Return your phone calls and e-mails promptly and respond to your requests in a timely manner.
• Provide 24/7 services for our customers, offering any or all of the following: emergency phone numbers, Internet account access, e-mail and call center services.
• Use our experience and multiple company relationships to customize your coverage as needed.
• Commit our staff to continuing education so they may be more knowledgeable in serving you.
• Treat you with respect and courtesy.
• Conduct our business in an ethical manner.

We pledge this to you, our clients and ask that you let us know if we fail to meet our commitment, so we may take corrective action.

Here are a few reasons why Coast General Insurance Brokers should be your first and last stop when looking for insurance.

• We are here, serving the needs of Ventura and the state of California.
• We work for you when you have a claim.
• We are not beholden to one company, so you don’t have to change agencies as your insurance and service needs change.
• We are your consultants, working with you as you determine your needs.
• We are value-hunters, finding you the best combination of price, coverage, and service.
• We offer a full range of products, including home, renters, auto, business, life, health, and retirement plans.
• We can periodically review your coverage to keep up with your changing insurance needs.
• We are committed to customer satisfaction – it’s the key to our livelihood.
• We treat you like a person, not a number.
• We are licensed professionals with strong customer and community ties.